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Call back Forum

International prepaid call back Q: Why should I use callback? A: When you pick up the phone and dial a number, you rarely think about how that call reaches your desired party. When you dial the number, your local phone company then sends the call over its network and charges you for the privilege. If you live in a country that is dominated by one large telecommunications company (PTT), chances are that you are being severely overcharged when you make international phone calls. callback offers you an alternative to your high-quality PTT, providing the highest quality service for your phone or fax at savings of up to 75%!

Call back services Q: Is callback legal? A: Contrary to what you may have read or heard, the services offered here do not, for the most part, break any law. Certain countries make callback difficult: for more information, refer to the callback section. Q: Do I need any special equipment? A: No. only a touch-tone phone, or a pocket tone generator is required for all services. No modification to your equipment is necessary. You will, of course, be able to use your existing PTT services as usual.

New customer?

Call back does not affect your existing carriers Q: Do I have to change my existing long distance carrier to use your system? A: No, the use of callback does not affect your existing carriers in any way. Q: How long does it take to activate a new customer? A: Once we have received the completed application, and it has been approved (legibility, credit approval), you can expect service to begin within 24 to 72 hours.

How to use Call back Q: How do I place a call with callback? A: Placing a call with callback services consists of three steps: 1. Call your assigned Access Phone Number (also called APN or DID) in the U.S. 2. Wait for the callback, which you will receive within seconds. 3. Pick up the callback and dial your final destination number.

Is there a minimum usage?

Sign-up fee? Q: Is there a sign-up fee? A: Generally NO! There are no sign up fees, no billing fees, no participation fees or extra fees of any kind, other than the charges for actual usage. You may sign up and try the service without risk or obligation. As this might be wrong for certain services, please check each service page to confirm this statement. Q: Is there a minimum usage? A: Generally NO! Unless many competitors, if you do not use the service, there is no bill. As this might be wrong for certain services, please check each service page to confirm this statement.

Phone calls timed Q: How are my phone calls timed? A: After the initial thirty seconds, we calcualte the length of your call in six second increments. So if you speak for one minute and six seconds, you will be billed for 66 seconds (not two minutes as other providers). As this might be wrong for certain services, please check each service page to confirm this statement.