SEO in my own company - Internet Pleven LLC, 1 Vazrajdane sq, office 226, 5800 Pleven, Bulgaria, P.O.Box 242, mobile - +359 897 801632, office - +359 64 800046 Jan., 2002 up to April, 2004 Unitec Communications, 2307B Central Drive, Suite 2-193, Bredford, TX 76021,USA Unitec Web positions Department, Personnel Consultant for and Russia, Customer e-mail and voice support - English, Russian |
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| Jan., 1997-up to Jan., 2002 INTERNET PLEVEN Ltd. Pleven, Bulgaria Desktop Support Coordinator (LAN System Engineer, Technical Help Desk Manager) Providing direct on-site and/or phone support to corporate and individual customers of communication programs and equipment. Internet Service Provider for the Pleven region with an Internet market share of 10 percent. Nearly 50 percent market share of the design and support market of servers for LAN, TCP/IP, SMTP, FTP, HTTP, DNS, Proxy, direct satellite connection. Assisting with domain and sub-domain registration. Designed and supported the first Internet public club in Bulgaria. Possessing a certificate: Internet Public Club – 1999 from “The Global Bangemann Challenge”. |
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| July, 1995-Jan., 1997 BULGARIAN TELECOM, CTS Pleven, Bulgaria Desktop Support Coordinator (LAN System Engineer, Technical Help Desk Manager) Worked with 16 percent of all customers of the Center for Telecommunication Services, a subdivision of the Bulgarian Telecom, in Bulgaria. Provided direct technical support to customers in the fields of Internet service providing and all communication equipment and programs. Sept., 1991-July, 1995 BULGARIAN AIR-FORCE, Sofia, Bulgaria Desktop Support Coordinator (LAN System Engineer, Technical Help Desk Manager) At the same time worked as a consultant at the Center for Telecommunication Services, Bulgarian Telecom and Sprint Telecom, Bulgaria. Helped design the national Internet structure and supported the first users of the Internet in Bulgaria. Jan., 1988-Sept., 1991 BULGARIAN AIR-FORCE ACADEMY Pleven, Bulgaria , Computer Department Manager, Air-Force Major Jan., 1985-Jan., 1988 JUKOVSKI AIR-FORCE ENGINEERING MILITARY ACADEMY, Moscow, USSR Post Graduate Student Scientific works: design and control of “big” technical radio-electronic systems. For example, adaptive antennas area for long-distance location of speed-moving objects in the sky and on the ground; aircraft MIG-23, MIG-29. Sept., 1981-Dec., 1984 BULGARIAN AIR-FORCE ACADEMY, Pleven, Bulgaria , Senior Lecturer Sept., 1978-Sept., 1981 MINISTRY OF THE DEFENSE Gabrovnica, Bulgaria, Senior Technician |
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1973-1978 , BA, Bulgarian Air-Force Academy, Pleven, Bulgaria Bachelor’s degree: Engineer in radioelectronics and communication equipment. Excellent diploma with HONORS. 1985-1988 , MA, Jukovski Air-Force Engineering Military Academy, Moscow,USSR Ph. D. in Science diploma. 1985-1988 Jukovski Air-Force Engineering Military Academy Moscow, USSR Certificate – Military Translator of Russian Language. 1989-1991 , BA, University of National and World Economy Sofia, Bulgaria Patent specialist diploma. |
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An expert level of knowledge and extensive experience in Internet Service Providing, Technical Help Desk, Customer Support, Call Center maintenance. Ability to work with most office software applications: MSWord, MSExcel, MSPowerPoint, MSAccess. Using Windows 95/98/2000, Windows NT, UNIX. An expert on teaching and training. Communication equipment specialist. Very good typing and word processing skills. Very good organizational and planning skills. Proven managerial potential. Russian at a proficiency level both written and spoken. English at an advanced level. Bulgarian – mother tongue. phone + 359 64 800046 • mobile + 359 897 801632 e-mail: doncho@gmail.com 26 Belasitsa street • Pleven 5800, Bulgaria • |
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